Hilti CD-Rom Troubleshooting: Why won't Netscape run from the CD-Rom? =================================================================== Should you experience problems with Netscape refusing to run, look to see if you have a file called c:\windows\system\winsock.dll If this file doesn't exist on your system, you are not set up for networking. Netscape requires this .dll file in order to run. mozock.dll is meant to be a winsock replacement for those who do not have networking set up on their system. As stated by Netscape, this replacement may or may not work (though it should). You will find the mozock.dll, mozock.license.txt and mozock.README.txt files in the \Netscape\Communicator\Program folder on this CD-Rom. Be sure to read the mozock.license.txt file then copy the mozock.dll file to c:\windows\system\winsock.dll (under Windows 95) or to c:\winnt\system32\winsock.dll (under Windows NT 4.0) and try again to run the CD-Rom. This is an unsupported .dll so asking Netscape for help will not be of any benefit. Why won't the video's play? ==================================================================== There may be a problem with the QuickTime plugin not finding some .dll files that it requires. This should not be a problem, however, should you experience problems, try copying the files in the \qt\windowsSystem directory on this cd to your c:\windows\system directory (under Windows 95) or to your c:\winnt\system32 directory (under Windows NT 4.0). Should you get a message saying that one or more of these files are already on your system and is/are newer than the one(s) you are copying, be sure to keep the newer one(s) already on your system. You might need to restart the application in order for things to work after doing this. I get a message telling me "mfc42.dll not found" what to do? ===================================================================== This also should not be a problem, however, if it is, you will find this file in the \Netscape\Communicator\Program directory on this cd. Copy the file into your c:\windows\system directory (under Windows 95) or to your c:\winnt\system32 directory (under Windows NT 4.0).